At White Fox Wear, we strive to offer a smooth and efficient shopping experience. This Shipping Policy outlines our shipping times, costs, and guidelines to ensure you’re informed every step of the way.
1. Order Processing Time
Once your order is placed, it will be processed within 1-3 business days (excluding weekends and holidays). During peak seasons or sales, processing may take a little longer. You will receive an email confirmation with tracking information once your order has been shipped.
2. Shipping Rates and Delivery Times
We currently ship to various locations. Shipping times and costs may vary based on your location and the shipping method selected at checkout.
- Standard Shipping: Typically arrives within 5-7 business days.
- Express Shipping: Typically arrives within 2-4 business days.
Please note: Delivery times are estimates and may be affected by factors such as carrier delays, customs processing (for international shipments), or unforeseen circumstances beyond our control.
3. Shipping Costs
Shipping costs will be calculated at checkout based on the destination and shipping method chosen. Occasionally, we offer free shipping promotions, which will be applied automatically if your order qualifies.
4. International Shipping
We offer international shipping to select countries. Please note:
- International orders may be subject to customs duties, taxes, or import fees, which are not covered by White Fox Wear and are the responsibility of the recipient.
- Delivery times for international orders may vary based on the destination country and customs processing.
5. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package’s progress through the carrier’s website.
6. Delayed or Lost Shipments
If your order is delayed or you believe it may be lost, please contact us at support@whitefoxwear.com. We will work with our shipping partner to locate your order and ensure it reaches you as soon as possible.
7. Shipping Restrictions
White Fox Wear reserves the right to restrict shipping to certain locations or regions due to high shipping costs, customs regulations, or carrier limitations. If we cannot ship to your location, you will be notified promptly, and your order will be fully refunded.
8. Wrong Address Disclaimer
Please ensure that all shipping details are accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize you made an error in the address, please contact us immediately at support@whitefoxwear.com.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please reach out to us:
White Fox Wear
Email: support@whitefoxwear.com
Website: https://whitefoxwear.com